Your on-call operations partner—starting with an AI bot that runs your SOPs 24/7s.


Live in two weeks · Saves 8+ admin hours/wk · Answers 9 out of 10 staff questions instantly.
 

Book a 15min fit call

How it Works

Launch your AI SOP Bot
→Data pull
→ training
→ hand-off, all in 14 days.

Layer growth & revenue support
Dynamic pricing,
OTA strategy
and staff culture tools when you’re ready.

Sample Title

$2250

AI SOP Bot Setup
Data migration,
Bot training,
Go-live support

Hosting from $89/mo
Unlimited queries,
Updates,
Security

Cuts daily admin, boosts team confidence, and lays the groundwork for revenue gains once you’re ready to optimise pricing.”
See If The Bot Fits
8+

Admin Hours Saved

95%

Staff questions solved instantly

11%

Increased ADR within 2 months

Choose Your Level of Peace of Mind

Not all ongoing support looks the same. Whether you just want monthly check-ins or a more hands-on, on-call operations partner — choose the level of support that suits your property.All plans are 3 month minimum commitment.

Ops LITE

$450
/month

  • 1:1 45min Monthly Strategy Call
  • Email Check-ins &
    Accountability Notes
  • Minor SOP or AI Bot Tweaks
START LITE
Growth PARTNER

$800
/month

  • LITE, plus:
  • Monthly dynamic-pricing tune-up
  • •2 “owner hours"
    (Marketing / PMS / OTAs)
START GROWTH
Complete HANDS-OFF

from
$1,500
/month

  • GROWTH, plus:
  • Weekly rate & demand monitoring
  • Quarterly team workshops •
  • Vendor liaison & projects
BOOK CALL

Most clients begin with the Bot, then move to Growth Partner after 1-3 months when they’re ready to lift RevPAR

Proven Experience, Real Words

Adds Value to Any Team

Melanie brings a rare mix of professionalism and innovation. She sees the bigger picture, has an eye for detail, and always looks for ways to improve both team dynamics and business processes.

Gaye Coughlan Prestige Residential

A Systems and Guest Focused Pro

Melanie has a sharp eye for detail and excels at systems and processes, without ever losing focus on the guest experience. Her accountability and collaborative nature were invaluable at Wildman Wilderness Lodge

Sally Cope Travel & Tourism Executive

Expert in Complex Operations

Mel was a huge asset to the XXXX Island campaign—organised, dedicated, and a joy to work with. She expertly handled safety, logistics, and guest hospitality across a complex campaign, all while keeping her team aligned and the island running seamlessly

Luisa Bertoldi Operations Director, Maake Creative

World-Class Experience with Mel at the Helm

Mel delivered a world-class guest experience. Having her at the helm gave us confidence everything would exceed expectations, professionally and safely.

Jack Mesley Super Rugby Pacific

Read the Sandstone Park Case Study!

Here

FAQs – Your Questions, Simplified

Can I start with the AI SOP Bot only?

Absolutely. Most clients launch the Bot first to slash admin time, then upgrade to a support plan once they’ve seen the impact. You can keep the Bot month-to-month with no obligation to add a retainer

Practically all of them — we haven’t met one we couldn’t adapt to yet

No. Setup is done-for-you: we migrate your SOPs, connect the Bot, and show your team how to ask questions (“Reset the hot-water system?”). If you can send a text, you can use the Bot.

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SIMPLIFY • AUTOMATE • ELEVATE

Elevate Operations helps hospitality businesses
streamline processes, automate effectively, and boost guest satisfaction.

About us