Unsure where to start?
Let's identify the best solutions for your business together
Book a free 30-minute chat and we’ll walk through what’s working, what’s not, and how systems can ease the pressure.
Ready to streamline your operations and reclaim your time?
Transform your small accommodation business with practical, results-focused solutions.
WHAT WE DO
Our core services are designed to help small hospitality teams thrive efficiently and sustainably
Operational Efficiency
& SOPs
✔ Custom SOP creation
✔ Workflow optimisation
✔ Staff onboarding & task systems
Save hours weekly, improve consistency & reduce errors
AI Automation
& Guest Support
✔ AI Chatbot setup (web/app)
✔ Automated guest FAQ
✔ Guest journey automation
Less admin, fewer guest calls, enhanced guest satisfaction
Cloud Systems
& Dashboards
✔ PMS integration & support
✔ Custom operational dashboards
✔ Real-time booking insights
Complete visibility & simpler management, driving efficiency
Revenue & Pricing Strategy
✔ Dynamic pricing implementation
✔ Revenue performance audit
✔ Forecasting & analytics
Maximise revenue, increase occupancy, eliminate guesswork
Marketing & Guest Experience
✔ Guest experience audit
✔ Marketing & branding strategy
✔ Channel management & OTAs
Attract more guests, boost direct bookings, build loyalty
Our Pricing
Systems Starter
Ideal for Small operators needing quick wins
$995
- Operational Audit
- 2 SOP Templates
- 1 Custom Guest Journey Map
- 1:1 60min Strategy Call
Accelerator LITE
Ideal for Operators targeting operational improvements without long-term commitment
$2250
- Systems Starter PLUS:
- 5 Custom SOPs
- Staff SOP AI Chatbot setup
- Basic Revenue Or Marketing Audit
-
- Investment can be split over 2 months
Elevate Accelerator
Ideal for Operators wanting comprehensive business improvements
$4125
- Full Operational Deep-Dive
- 10 Custom SOP'S
- Staff SOP AI Chatbot
- Revenue Management Audit
- Marketing Strategy & Action Plan
- Custom Dashboard
- Weekly Coaching Calls
-
- Investment can be split over 3 months
Custom Advisory
Ideal for Operators with unique or extensive needs
*$1,500
- Custom Mix Of Operational Consulting
- Revenue Strategy
- Marketing Support
- Leadership Coaching
- Team Training
- Onsite Management Advisory As Needed
-
* starting price per month
Ongoing Support Plans
Not all ongoing support looks the same. Whether you just want monthly check-ins or a more hands-on, on-call operations partner — choose the level of support that suits your property.All plans are 3 month minimum commitment.
Basic
$450/month
- 1:1 45min Monthly Strategy Call
- Email Check-ins &
Accountability Notes - Minor SOP or AI Bot Tweaks
Enhanced
$800/month
- Basic, plus:
- 2 Monthly Coaching Calls
- Small Custom Projects
(e.g. updating templates) - Priority Email Response
Premium
*$1,500/month
- Enhanced, plus:
- Quarterly Site Visits
(or virtual deep dives) - Monthly Mini-Projects
Or Team Training - On-call Advisory For Urgent Issues
- Fully Tailored Support Plan
-
* starting price per month
What Others Say
Adds Value to Any Team
Melanie brings a rare mix of professionalism and innovation. She sees the bigger picture, has an eye for detail, and always looks for ways to improve both team dynamics and business processes.
A Systems and Guest Focused Pro
Melanie has a sharp eye for detail and excels at systems and processes, without ever losing focus on the guest experience. Her accountability and collaborative nature were invaluable at Wildman Wilderness Lodge
Expert in Complex Operations
Mel was a huge asset to the XXXX Island campaign—organised, dedicated, and a joy to work with. She expertly handled safety, logistics, and guest hospitality across a complex campaign, all while keeping her team aligned and the island running seamlessly
World-Class Experience with Mel at the Helm
Mel delivered a world-class guest experience. Having her at the helm gave us confidence everything would exceed expectations, professionally and safely.
How It Works
1. Discovery Call
We talk through your business and where you're stuck
2. Tailored Plan
You get a clear solution mapped to your needs
3. Implementation & Support
I build the solution, train your team, and support the rollout
Unsure where to start?
Let's identify the best solutions for your business together
SIMPLIFY • AUTOMATE • ELEVATE
Elevate Operations helps hospitality businesses
streamline processes, automate effectively, and boost guest satisfaction.